• Members can access the studio at any time via our app, outside of scheduled classes.

  • All classes can be booked via the Solhaus app or through our online booking system. Booking ahead is essential to secure your place.

  • Yes. Please arrive at least 10 minutes before class to allow time to check in and set up. Late entry is not permitted once class has started.

  • All classes must be pre-booked. Walk-ins are not guaranteed entry.

  • Cancellations must be made through the booking system at least 4 hours before class to avoid penalty.

  • Late cancellations or no-shows incur a $15 fee for members. For class packs or casual passes, the class will be forfeited.

  • Yes. Foundation memberships require a minimum six-month commitment. Standard memberships have 12 weeks minimum term.

  • Early cancellation within the minimum commitment period requires four weeks’ written notice and incurs a $200 termination fee.

  • Our studio is designed for independent use. You book a session, arrive at your scheduled time, and complete your workout using our Reformers and props at your own pace. We provide programmed workouts via our in-studio kiosks with over 600+ workouts available.

  • Access instructions are sent via email after your booking is confirmed. Access is only permitted during your booked time.

  • Yes — upgrades and changes are subject to availability.

Frequently Asked Questions